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Forum Discussion
Orenda
3 years agoExplorer | Level 3
Suddenly can't drag and drop anymore
So I updated to the latest Dropbox app version on my Ipad Pro 2021 (which also is updated to the latest iOS version) and now I suddenly can't drag and drop any files anymore from my Dropbox app into ...
Om Gajjar
Explorer | Level 3
Did you upload it direct from iCloud to Dropbox?
Orenda
3 years agoExplorer | Level 3
Nope, I don't use iCloud, it just happened to be on my iPad.... I uploaded the folders and files from my Windows desktop computer into my Dropbox account/folder. and then when I got my new ipad I downloaded the dropbox app for it and started using that in the drag and drop fashion and it all worked perfectly like that, until the update of the iOS and the Dropbox app.
I also tried logging out on my icloud account on my ipad, restarted the ipad, reinstalled the dropbox app, and tried again but it didn't work either 😞
- Om Gajjar3 years agoExplorer | Level 3
So you can rename the file name and just remove the extension of .icloud. Removing the extension should solve your problem.
- Orenda3 years agoExplorer | Level 3
Thanks! How do I do this? And how do I prefend it from happening again? Because I did not change anything in the files....
Edited to add that when I try to rename, the extension just says .jpg and the .icloud isn't there. Also when online in my Dropbox account and on my desktop in my Dropbox folder the files just show as .jpg. So there's nothing to change....
Also, the drag and drop feature works correctly when I'm using the Documents by Readle app to get into my Dropbox account.
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