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Forum Discussion

Orenda's avatar
Orenda
Explorer | Level 3
3 years ago

Suddenly can't drag and drop anymore

So I updated to the latest Dropbox app version on my Ipad Pro 2021 (which also is updated to the latest iOS version) and now I suddenly can't drag and drop any files anymore from my Dropbox app into ...
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Om Gajjar's avatar
Om Gajjar
Explorer | Level 3

Did you tried re-installing Dropbox on your iPad Pro?

Orenda's avatar
Orenda
Explorer | Level 3
3 years ago

Yes 🙂

  • Om Gajjar's avatar
    Om Gajjar
    Explorer | Level 3
    3 years ago

    1. On the Dropbox main page, click on the view button to open the drop-down menu.

    2. Select the Grid option, and then attempt to drag and drop files to Dropbox to check if the issue persists.

     

    TRY THIS👆

    • Orenda's avatar
      Orenda
      Explorer | Level 3
      3 years ago

      Sadly, this doesn't work either 😞

       

      I also tried removing the Cache, it didn't help...

      • Om Gajjar's avatar
        Om Gajjar
        Explorer | Level 3
        3 years ago

        I think you should use the upload feature rather than using drag and drop...

         

        As far as I know that the drag and drop feature is new in iOS so it may result in drag and drop error but drag and drop should work in Mac or Windows PC

         

        If an update comes in your iPad than update to the latest version and try it again.

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