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Forum Discussion
Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos!
Feature request: Really miss the feature to have Dropbox...
Hi everyone, and thanks for your patience.
We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version.
It should be available to you shortly. If you haven't received it yet, make sure to update your desktop app, and let us know if you have any questions!
Jay
Dropbox Staff
Dropbox StaffHi Tim T.13, the option should appear in the Preferences in the Sync tab.
If it isn't available yet, ensure that the app remains up-to-date as that option is returning soon.
I'm still having this issue as well on v178.4.4811 on macOS 13.4.1 (c). Dropbox syncing has always been buggy for me, and just today, Dropbox apparently had decided to mark all files as offline, but I've never ever set this as a preference or done this manually. It seems the Dropbox settings just defaulted back to "online only" and removed my entire Dropbox contents from my drive. This is exactly the opposite of what I have ever wanted from Dropbox.
So now I'm going through a buggy and painful process of re-downloading each folder, but this is also buggy. The status indicators are inconsistent and incorrect. Downloading fails with "The operation couldn't be completed. No such file or directory" errors. Deleted folders reappear spontaneously. There are so many bugs it's nearly impossible to reason about them.
Offline-by-default was the reason why I used Dropbox in the first place. It's frustrating not to have control over one's own files.
this is so painful. i was wondering for weeks why pictures don't open in preview app as expected. turns out, my dropbox was set to online only. i switched the setting to offline, now all files have a green checkmark, but almost every file also still has the cloud icon and STILL does not open in preview. Dropbox says "all files up to date", but still, almost EVERY file has to be synced on demand before i can use preview. The setting is absolutely useless. Even rightclicking a file and chosing "make available offline" does NOTHING.
in 25 years of using windows, it never got THAT hard to just view an image. what an awful experience.
Macbook Air M1, Ventura 13.5, Dropbox Beta v179.4.4985 (I have "early releases" on OFF, no idea why i have a Beta Build...)
//Update: It got slightly less painful 2 days later. In the meantime, Dropbox seems to have loaded the majority of image files to the local harddisc, however, there are still some files remaining with the "online only" cloud symbol (despite having a green checkmark), therefore, the majority of folders still has the "online only" cloud icon on them.
//Update 3-4 days later: Finally, all "online only" cloud icons are gone. I also had contacted twitter support. I don't know it it just took full 3 days to actually apply the offline setting to all files or if they looked into my case and triggered something.
