We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

ColinD's avatar
ColinD
Helpful | Level 5
3 years ago

Remove Dropbox completely from my computer

Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dro...
deleting
Desktop and Web
desktop app
Download
Restore or delete
Uninstalling
  • Jay's avatar
    Jay
    3 years ago
    Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Janinec's avatar
Janinec
Explorer | Level 4

I don't want to install the app - is there any other way? can't I do it from the website? please send me the instructions...

 

also I have lost 3 folders from the lap top desktop, photos, documents and downloads....its ridiculous..... I just want all my files back and to close off. I hope. you can assist me to do this?

 

regards

Janine

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi Janinec, could you clarify what your issue is exactly? Are the files missing on the computer or the site directly?

 

Are you able to recover the missing files from the deleted files page?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!