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Forum Discussion

ColinD's avatar
ColinD
Helpful | Level 5
3 years ago

Remove Dropbox completely from my computer

Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dro...
deleting
Desktop and Web
desktop app
Download
Restore or delete
Uninstalling
  • Jay's avatar
    Jay
    3 years ago
    Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Janinec's avatar
Janinec
Explorer | Level 4

Gosh I don't really want to reinstall it as it seems like a virus that controls all my files. I lost so many to drop box and Im unrecommending it to men friends.....the prices  to get my own files back I never gave permission to give is ridiculous and extremely time consuming. I really think there are some ethical problems with the ways its operating.  I guess I have no alternative but to sit for hours longer trying to figure out how to get MY files back.

 

regards

Janine

 

Janinec's avatar
Janinec
Explorer | Level 4
3 years ago

I don't want to install the app - is there any other way? can't I do it from the website? please send me the instructions...

 

also I have lost 3 folders from the lap top desktop, photos, documents and downloads....its ridiculous..... I just want all my files back and to close off. I hope. you can assist me to do this?

 

regards

Janine

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Janinec, could you clarify what your issue is exactly? Are the files missing on the computer or the site directly?

     

    Are you able to recover the missing files from the deleted files page?

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