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Forum Discussion
Remove Dropbox completely from my computer
Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10.
I have managed to un sync from my account and deleted all the folders concerned in my Dro...
- Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
Walter
Dropbox Staff
Dropbox StaffHey FrustratedUserB, sorry to hear about this.
Can you please clarify if you have the desktop app installed on your computer or if you've uninstalled it at some point in the past?
The application was uninstalled from this PC.
Thanks!
I had the same problem. It came to my attention because some other apps stopped working after I backed up my computer on Dropbox. I fixed it eventually only by working with Apple support for several hours. Luckily, Apple support will respond to requests quickly and work with you in person to solve individual issues, which Dropbox won't do unless you have the highest level subscription. Basically I had to recreate my original file structure and copy the files into it from the Dropbox app. I also had to redo all the aliases and shortcuts I had set up to access key files quickly.
The problem with getting off Dropbox is created because if you download the app, Dropbox lures you into backing up all your files on Dropbox, and then when you click yes, rearranges the structure of the files on your computer. They don't give you any warning ahead of time that it is going to happen. They don't have an undo option to reverse this operation if you change your mind. Once I had disabled the option and rearranged my files so that everything worked again, Dropbox still tried to get me to do sync with it again and also seemed to do strange things to my Desktop, until I removed all Dropbox applications from my computer.
Dropbox is still a useful tool for sharing files if you work only via the web without downloading the app. It's no longer a viable backup tool in my opinion.
- Walter
Thanks for clarifying that FrustratedUserB
Could you also clarify which steps you're following and send us a screenshot of the exact error you're getting?
Steps being followed are:
- Right click the Desktop folder
- Choose "Properties"
- Go to the "Locations" tab
- Choose to reset to default location.
- Hannah
Thanks for the clarification here.
Can you please try the following steps, to see if they help?
1. Click the Dropbox icon in your system tray.
2. Click your profile picture or initials.
3. Click Preferences.
4. Click the Accounts tab.
5. Press 'alt+H'keys and at the same time click the Reset OS folders locations button.6. Click 'Continue' to proceed.
