Problem searching for files in dropbox iOS ipad

[IesKorp]

Since the last update of the app, searching for files (by name) never shows any result.

Dropbox-app version 224.5 (27 feb 2021) on iPad with latest iOS (14.4).

In previous versions it worked fine.

[amyonline15]

Yes. I just saw it. But I don’t think he’s understanding my issue. He says that I have to have Dropbox Professional to search for files. I’m really hoping this isn’t true, as I’ve used this plan for YEARS now. I’m literally typing in the NAME of a file or folder, that is CLEARLY there, and it’s not being found.

[amyonline15]

Dropbox app version: 284.2.2
iOS 15.5

[Jay]

Hi @amyonline15, we appreciate the update. We'd recommend continuing your communication with the support agent via email, as they are a part of the specialist team which could assist you in more detail than we can provide on the community.

[amyonline15]

Yes, I understand that. But I’m not getting the help I need! I wish I could speak to him on the phone. This is so frustrating. Surely someone can call me.