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Since the last update of the app, searching for files (by name) never shows any result.
Dropbox-app version 224.5 (27 feb 2021) on iPad with latest iOS (14.4).
In previous versions it worked fine.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hey @amyonline15, sorry to hear you're having issues with this.
Since you've already contacted our support team, could you share your ticket's ID so that we can locate it in our system?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi @amyonline15, thank you for your ticket number!
I managed to locate it on our system, and it seems that Anton has taken over.
Were you able to see the agent's reply on your end, and follow the steps?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @amyonline15, happy Friday!
I checked, and it seems you just got a reply back. Did you have a moment to check this?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!