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Forum Discussion

Charleston County's avatar
Charleston County
Explorer | Level 3
5 years ago

Printing/Downloading a PDF from DropBox

I work in the IT department in a county office building.  We have public users that incounter errors when trying to download/print PDFs from dropbox.  The errors are different between Chrome and IE. ...
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Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Thanks for trying those steps!

Would you mind letting me know the size of the file that you're currently trying to print?

It looks like the preview that you're trying to print from hasn't loaded all the pages as the scroll bar on the right side is short for 118 pages.

Keep me posted Charleston County!

Charleston County's avatar
Charleston County
Explorer | Level 3
5 years ago

Can we continue working on this issue today or should I contact support?

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Can you let me know if you have the same issue printing when you download the file locally to your computer Charleston County?

    Thanks!

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