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Forum Discussion
Number of photos and position of actual photo I'm viewing to be shown at the top
This was available in the iPhone app until literally last week, not sure why it was removed. I could see something like "picture no. 128 out of 197", this way I could follow as it was uploading photo...
Nancy
Dropbox Staff
Dropbox StaffGabor V., can you clarify the OS version of your iPhone, as well as the Dropbox app version you’re running on it?
Finally, can you send a screenshot of the options you’re seeing when clicking on the 3 dots at the top part of your preview? If you scroll down the list, there should be an option to delete your file.
iPhone 15 Pro Max
iOS version 17.4.1
Dropbox version - how can I find it out? I have no app updates on my iPhone so I guess it’s the latest version
Screenshot - how can I upload here? I already uploaded a screenshot to a chat with your colleague Milo who proposed to remove and add back the app but it didn’t help, since then I have an email chat which hasn’t helped yet
iOS version 17.4.1
Dropbox version - how can I find it out? I have no app updates on my iPhone so I guess it’s the latest version
Screenshot - how can I upload here? I already uploaded a screenshot to a chat with your colleague Milo who proposed to remove and add back the app but it didn’t help, since then I have an email chat which hasn’t helped yet
- Nancy
You can locate the app’s version by going to its Account tab and tapping on the gear icon at the top right corner.
As for the screenshot, there should be a small camera icon above your message box, where you can click in order to attach it. This option may only be available on a computer though.
Feel free to send me the ticket number from your support convo as well, and I can have a look.
- Hi Nancy,
The delete option is back, looks exactly the same as before. The version number is 372.2.4, not sure if relevant now. I haven’t updated it for a long time (at least a week) as it’s no longer showing among recently updated apps in the App Store.
I still can’t find the camera icon, not sure if still relevant in light of the delete option being back (looks exactly the same as before).
emilyc123Dropbox Product Manager
Hi Gabor V. Thanks for reaching out and providing this feedback. We will fix that and have it out in the next release (v376).
- Hi Emily, thanks for that, that’d be great!
- I am having the same problem. Can you please advise on how to get it back. I used this system for years and really need it. Many thanks.
