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Re: New window appears automatically when I select a file

New window appears automatically when I select a file

llutz
New member | Level 2

I am really unhappy with a recent change that has a new window popping up every time I select an asset. A lot of the time, I'm simply moving or downloading the files. The auto-open feature is visually distracting, clutters the screen, and narrows the view of the window that I am trying to work in. I was told by Dropbox support that there is no way to toggle off the auto-open. I really suggest discontinuing that feature and allowing users to open the files as they see fit. Otherwise, the work flow gets harder, not easier.

4 Replies 4

Jay
Dropbox Staff

Hi @llutz, thanks for messaging the Community.

 

Could you clarify what you're trying to open, and from where exactly?

 

Any other info or screenshots would be helpful.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Hannah
Dropbox Staff

Hey @llutz, did you have the time to check Jay's response above?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Nancy
Dropbox Staff

Hey @llutz, hope it’s OK if I jump in, too. 

 

Are you referring to the new quick view window/preview that appears on the right side of your screen, when selecting a file at your All files page?

 

If yes, there’s a way to disable it by clicking on the little square button that’s located above your file list (right next to the one you click to choose grid/list view). Please click there and select “Full screen” instead.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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dforster2000
Explorer | Level 3

I agree. It is VERY annoying and completely UNNECESSARY! 

Need more support?