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Got a new Macbook Pro. Downloaded the Dropbox app - when I go into Finder and click on Dropbox - there are no files there. When I go to the web or my iMac - files are there. Any thoughts on how to solve this - I have been searching on the Internet all day and can't seem to find a solution. Any answers are greatly appreciated. Thank You!
P.S. Running Macbook Pro 2017, Mojave Version 10.14.3. Running Dropbox version 67.4.83 which I believe is the latest.
I have the same problem. I'm going to try the uninstall soltuion. I'll let you know how I get on.
Hi @perrett; welcome aboard and happy 2020!
Let us know if you're still having this issue after re-installing our desktop app on the affected computer and we'll take it from there if needed.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I uninstalled and reinstalled, and now it works just as it should. Thank you
Glad to hear this is sorted now @perrett!
Should you ever come up with a Dropbox question, don't hesitate to give us a nudge here; we're always a post away
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
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