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Hi everyone,
for the first time I find myself managing a seemingly corrupted file synced on DropBox. It's a small, low-resolution image, fortunately not essential and also saved elsewhere. But it remains a question mark for me. I would like to understand in these cases how to proceed to recover the document.
And also, how can I find out if there are other files in my DropBox space in this state? I ask because usually these things are discovered only at the last minute, when those files are really needed. I would like to be proactive, that's why.
Thank you!
I understand what you mean, but honestly, I don't remember modifying those files from their creation until now. So for me, it remains unknown how this image has been modified.
However, I think it is useful to emphasize two things. The first is that fortunately, the problem has been successfully resolved. The second is that it had never happened to me before in maybe ten years on Dropbox.
Anyway, thank you for your assistance!
I'm happy that we at least solved the issue, @cloudres.
If you come across this or any other issue again, please let us know.
Have a great week ahead!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Could Dropbox just NOT save various versions of the file, but instead sync the exact bits of LATEST version (only after a client has finished saving it, clearing the dirty-bit)?
That would sure prevent Dropbox from corrupting files which a client ...
Is there an option to have Dropbox NOT save multiple versions?
(Not having to maintain multiple versions would also save Dropbox itself, storage costs.)
Hi there!
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