We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.
View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Also note that when not using dropbox for a prolonged period of time and than going back to it, the pages load ok but when refreshing or accessing the Deleted files, the issue comes back. Very very weird!
What is "incognito" mode? I can now see the left navigation pane, but when a folder is selected, nothing is visible in the large viewing pane. I have a stack of reports with pictures on DB that I must access and until yesterday it was easy-peasy. I really need a solution ASAP.
That is EXACTLY what is happening to my DB account. When it was visible, I could not located a recent file I need to work on. I wish a DB tech person would contact us so we can get along with our businesses.
I have spoken with support. They're already working on it. Just could suggest synching the folder in app if you must have access urgently. On my pc the db app works.
I logged in using MS Edge. At first I could see the folders and files, but when I selected a file to download, the viewing pane went blank. ANother solution??
I tried another browser: MS Edge. I could see the left nav pane and files. When I selected a file to download, the screen went blank and I got stuck there. What is another solution?
Thanks for reporting this. Our Engineering team is aware and actively investigating. I'll provide an update here when I have more information to share.
