I can't click on the notes I've created for my PDF.

[Riccardo3]

Hi, in a PDF, I added some notes on some words, which I can't see in the DropBox application when I click on them, this applies to both Ipad and Iphone. The icon of the note that has been taken appears, but I cannot click it in any way. Is this normal behavior?

[Nancy]

Hey @Riccardo3! Thanks for your post. 

How did you add these notes to your PDF file exactly? Do you mean that you created a Dropbox comment perhaps for each word? 

Can you send me a full screenshot of what you see on your Dropbox app(s)?

Keep me in the loop.

[Riccardo3]

I used the PDF expert application, I selected a word and right-clicked note, and added some text. Then I saved the file and synced it, like all files on DropBox. If I try to open it from my phone or iPad, the notes on DropBox cannot be viewed.

[Nancy]

Thanks for the clarification. In this case, this sounds like expected behavior since the notes were created within the third-party app. 

Do you have the same program/app to open the PDF on your mobile device? If yes, can you see the notes there?

[Riccardo3]

Hi, I didn't create the notes from the DropBox application, I used a PDF application, specifically PDF expert. I thought you could view them by clicking on them from Dropbox, but unfortunately not