cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is there a way to disable the new auto preview?

How can I turn off the preview on the site?

afoster002
New member | Level 2

Dropbox apparently introduced new functionality that forces a large preview window every time a file is selected.  The vast majority of time this degrades my efficiency in using Dropbox.  I can't find a way to turn it off.  Please help.  I'm on the website (not the mobile app) using MacOS and Safari.

20 Replies 20

Luce_S
New member | Level 2

It's extremely obtuse and annoying when I'm trying to select several item, and all of a sudden my screen rearranges itself and 1/3rd becomes unusable.

Jay
Dropbox Staff

Hi @Luce_S, I've merged you to this thread, please check the solution on how to disable the quick view on the site.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Joseph C.23
Collaborator | Level 9

How do we disable this completely? No Preview at all?

derrickyee
Dropbox Product Manager

Hello! The "full screen" option will essentially act as disable the feature completely / have not right panel on your browse screen. 

Joseph C.23
Collaborator | Level 9

Thank you.
Please keep the website as simple as possible. 

handlebarmedia
New member | Level 2

shouldn't be so hard to find this setting, which is not in settings.

derrickyee
Dropbox Product Manager

There should be a half colored panel where you can opt out of the auto-preview feature on the top right of the header! 

rp12
Explorer | Level 4

Thanks. Unfortunately that interface isn't in Chrome (my default browser). Looks like it is in Safari.

Hannah
Dropbox Staff

Hey @rp12, does this help?

 

quick_view.png

 


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

ingalill
New member | Level 2

This still doesn't work in Chrome - you don't get the option to turn the quick view off; when you click on "Quick View" nothing happens - it just stays active. Please fix, it is useless the way it is now. ThanksFireShot Capture 667 - Camera Uploads - Dropbox - www.dropbox.com.png

Need more support?