Re: Gifs not working

M-Dog · ‎05-10-2023

Gifs not animate on my app, I want the old version of march

blablablablabla

Reposting my response to another thread:

I had same problem and came up with 2 solutions:

Click on the info button to bring up info about the image. Wait for it to load. Go back to the file list. Open the image again and it should work now.
Enable "make available offline". This is the best solution as you can download an entire folder.

View solution in original post

Nancy · ‎05-10-2023

Hey @M-Dog! Thanks for posting on our forum today.

If I understand correctly, you’re referring to the Dropbox mobile app, right?

Can you let me know what’s its current app version, as well as the OS version of your device, so that we can check this further?

Keep me updated!

Nancy
Community Moderator @ Dropbox
dropbox.com/support

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blablablablabla

Reposting my response to another thread:

I had same problem and came up with 2 solutions:

Click on the info button to bring up info about the image. Wait for it to load. Go back to the file list. Open the image again and it should work now.
Enable "make available offline". This is the best solution as you can download an entire folder.