We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
jessifishman
3 years agoExplorer | Level 4
Files online but not in Windows explorer
I have seen that this was an issue in the past, but the solutions are now out of date, so I am hoping someone can help me with this.
Sometimes files that I know are in Dropbox, and that appear in D...
Trish S.2
3 years agoExplorer | Level 4
I too have Web Dropbox folder with many sub-folders and files ... but none of these folders/files appear in my Desktop Dropbox Folder in Internet Explorer
On Desktop, I've used search function in IE to attempt to find these items ... but search returns nothing
How do I move my Web folder/files to another location in Web Dropbox
- Megan3 years agoDropbox StaffHi jessifishman & Trish S.2, how are you today?
I'd be more than grateful if you could attach some screenshots here in your next reply.
Can you search for an example file on the web and show me the results you get, versus what you see when you search for the same file on the desktop app?
Thank you both for this!- Trish S.23 years agoExplorer | Level 4
Megan -
Screenshots From my Dropbox on Desktop vs. Web. Note on Web there is a Folder named 4-TS Resumes, not found in Desktop IE
I want this Folder but not as 4-
- Nancy3 years agoDropbox StaffHey Trish S.2, sorry to jump in.
Have you checked the selective sync settings of your desktop app perhaps? There's a chance that this folder has been unchecked, so as to not sync locally on your device.
Let me know what you find!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!