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harper441's avatar
harper441
New member | Level 2
6 months ago

Failing to download the 210gb file

Hi Guys,

There is issue in downloading a file that I addedd/uploaded on 30th june on my fropbox account. As I have accidentally deleted that file from my ssd but luckily I have uploaded the same file on my dropbox acc. Now I am trying to download the same file which is 210 gb in size is failing to download. I tried several times with different browser the downloading starts fine but it stops at 70gb[firefox browser], sometime it stops at 20gb[in chrome browser]. How can I smoothly download the whole 210gb file.

Note: It is a single file[210gb in size]

Thanks in advance

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey harper441 - sorry to hear you're having issues with this.

     

    Could you clear your browser's cache, and/or try an incognito window with no extensions or plugins running and let me know how it goes?

     

    Thanks!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Take your time harper441 

         

        Also note that if you're using the desktop app on a computer, it would be easier for this file to sync down to your device.

         

        In any case, please keep me posted!