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harper441's avatar
harper441
New member | Level 2
6 months ago

Failing to download the 210gb file

Hi Guys, There is issue in downloading a file that I addedd/uploaded on 30th june on my fropbox account. As I have accidentally deleted that file from my ssd but luckily I have uploaded the same f...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey harper441 - sorry to hear you're having issues with this.

 

Could you clear your browser's cache, and/or try an incognito window with no extensions or plugins running and let me know how it goes?

 

Thanks!

  • harper441's avatar
    harper441
    New member | Level 2
    6 months ago

    will try that and let you know...

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Take your time harper441 

       

      Also note that if you're using the desktop app on a computer, it would be easier for this file to sync down to your device.

       

      In any case, please keep me posted! 

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