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Failed to load resource error on Microsoft Edge and Chrome

Failed to load resource error on Microsoft Edge and Chrome

jamesalexander2347
Explorer | Level 4

On both Chrome and Edge nothing shows on the page and I get this Error:

jamesalexander2347_0-1713799871533.png

I have upgraded both to the newest version.  It works on Firefox though.

6 Replies 6

Nancy
Dropbox Staff

Thanks for posting on our Community, @jamesalexander2347

 

Are you seeing the same thing via an incognito window, too? 

 

Have you also cleared the cache on your Microsoft Edge and Chrome browsers?

 

Keep me in the loop.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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jamesalexander2347
Explorer | Level 4

I am seeing it in both versions of the private browser, incognito and InPrivate.  I have cleared the cache selecting the all time option.  I have also done the control f5 refresh for good measure

jamesalexander2347
Explorer | Level 4

jamesalexander2347_0-1713811635344.png

 

 

Nancy
Dropbox Staff

Thanks for the additional screenshot! You’re not trying to access Dropbox API by any chance, correct?

 

If not, do you have any ad blockers or VPN that could be interfering with Dropbox? 

 

Are you able to access other websites normally?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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jamesalexander2347
Explorer | Level 4

I am able to access other websites normally, I'm not running a VPN or ad blockers, and The original request is a Get request not a Post - which is very confusing to me because no ma'am I am not trying (or at least I don't think I am) to access Dropbox API

Nancy
Dropbox Staff

Alright. Can you also restore your browsers to their default settings and disable any browser plugins? The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser(s).

 

If that doesn’t help either, we’ll see what else we can try.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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