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Forum Discussion
Excel Files not opening to edit in Excel from Dropbox.
Started this week. On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Barbara,
yes, I uninstalled and installed the dropbox app many times on my Samsung S10. nothing worked.
I found a workaround so excel now functions w dropbox on the iPad !!!
I go into the files app on the iPad . The files app looks like a folder. In this app, you should see all your files folder, including iCloud files, PDF expert, dropbox, etc. . If you don’t, click on the 3 dots at the top and click edit sidebar. Then add dropbox.
once dropbox is in your files folder, excel is now functional. No more endless Microsoft Integration loop.
and no more less than helpful assistance from dropbox support. They should give me a free subscription for figuring this out. And now, they have an idea as to where to look for the problem to fix it.
if you open an excel file directly from the files folder (you don’t have to click on the icon to open the file in excel), it opens right away, syncs, etc.
open dropbox from the iOS files folder and voilá, when you click on a drop box excel file, it opens right away! You don’t have to click on the little icon that says open file in excel.
