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I've been unable to access my files for 4 days. I have no idea what prompted this. Unusable at this point and I've been with Dropbox for decades. Help?
Hi there @dancedevotee - thanks for bringing this to our attention.
Have you tried clearing your browser's cache, or even using another browser to see if you still get the same results?
If not, please give it a go and let me know if you get the same error.
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there @dancedevotee - thanks for bringing this to our attention.
Have you tried clearing your browser's cache, or even using another browser to see if you still get the same results?
If not, please give it a go and let me know if you get the same error.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Yay - thank you! 😀
No worries @dancedevotee - I'm glad to hear it's sorted now.
See you around the Community and take care!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!