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Forum Discussion
Dropbox Smart Sync doesn't work for image sequences in After Effects
Hi, whenever I open an After Effects project from coworkers which uses linked image sequences that I haven't yet synchronized locally, the Dropbox smart sync feature fails to sync the whole image...
Hi Megan
no, the files that are linked inside the After Effects project are not yet local as i am opening the project. But that is what smart sync is for right? It detects what files are linked to the project and automatically syncs these files locally in order for the project to open correctly. The smart sync works with all types of files like jpg or mp4 but fails when it comes to image sequences.
Best,
Lennart
Megan
Dropbox Staff
Dropbox Staff- Hi,
making them local manually works but that is not the point. The source files are spread throughout our whole directory and it is very time consuming to go into each folder making all linked files local manually. That is what smart sync is supposed to do for us automatically. But it fails with it when it comes to image sequences.
Best,
Lennart - Jay
Hi lennartl, thanks for the update. I'd recommend getting in contact with the support team directly for further assistance.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.
