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Forum Discussion
Dropbox App won't open, the only thing that opens is my Dropbox Folder.
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is no option to show Dropbox application.
Any help is greatly appreciated.
Thank you,
Preston
- Rich
Super User II
Preston J. wrote:
Dropbox app will not open. When I open the app it just opens the file explorer.
The app is already running. When it's running, trying to launch it again just opens your Dropbox folder. Open Task Manager and end task on the Dropbox processes you see, then relaunch it.
I closed all the dropbox tasks and then opened up the App and it did the same thing. Just took a minute and opened up the file explorer.
you can try run again!
Re-running to application just opens up the file explorer. I can't get to the main Dropbox App.
- Hannah
Dropbox Staff
Hey Preston J., thanks for reaching out to our Community.
Are you perhaps looking to launch the Dropbox application interface that used to be available, that looked kind of like the website?
Because that was deprecated a while ago. Now, you can only access your Dropbox files through the Dropbox folder in your file explorer.
However, if the Dropbox icon in your system tray does not appear at all, perhaps the app is not really running.
Have you tried reinstalling it, to see if that helps?
i have the same problem, everything was fine until yesterday, today(12/07/2023) only opens if i go to the windows explorer and click on the dropbox folder and it can't be pinned to the taskbar.
running windows 10 to the last update.
I am also having the same problem. Started about 8 months ago. Very frustrating. First the icon disappeared after a short time and now after reinstalling and trying everything you have listed above, I never get the icon so can't update sync options.
