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Forum Discussion
Dropbox App won't open, the only thing that opens is my Dropbox Folder.
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is ...
Megan
Dropbox Staff
Dropbox StaffHi celio3c, thanks for posting here!
Thanks for reporting this. As a clarification, would you mind letting me know if you're facing issues with the shortcut icon alone, or with the system tray and start menu too?
Let me know more!
I am also having the same problem. Started about 8 months ago. Very frustrating. First the icon disappeared after a short time and now after reinstalling and trying everything you have listed above, I never get the icon so can't update sync options.
- Walter
I have the same issue in macOS.
Can't open the app. It only opens the folder. Can't right click on files to copy url. No Dropbox options when right clicking Dropbox files.- Nancy
Hey Pookeyblow. From what I understand, you’re not seeing the Dropbox icon in your menu bar and the desktop app isn’t running/syncing, correct?
If you open your Finder > Applications folder and double click on the Dropbox app from there, do you see the Dropbox icon again after a few seconds, along with the Dropbox options in your context menu?
