View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Today, Dropbox started uploading all of the videos on my phone's SD card (movies, TV shows, etc.) to the Camera Uploads folder. I do not want this to happen. I do want the videos I take with my phone to by synced, but not the movies and TV shows I put on there. I'm looking for a way (just like how the Google+ Photos app works) to select which folders on my phone get backed up to Camera Uploads so I don't get these videos (or for that matter all the wallpapers I've downloaded) synced across all of my computers.
The Dropbox automatic camera upload feature uploads all photos or videos from the “Camera” folder of your Gallery app. Unfortunately, you cannot choose which folder on your mobile device the camera upload feature uploads from. However, I will make sure to pass this feedback along to the engineers.
I'm afraid if you are syncing other folders it is because of a third party app. You will need to review which apps you have linked in order to prevent the syncing.
The Dropbox automatic camera upload feature uploads all photos or videos from the “Camera” folder of your Gallery app. Unfortunately, you cannot choose which folder on your mobile device the camera upload feature uploads from. However, I will make sure to pass this feedback along to the engineers.
I'm afraid if you are syncing other folders it is because of a third party app. You will need to review which apps you have linked in order to prevent the syncing.
I store my photos on my microSD card on my phone. Is there any way to enable the auto upload to work on Dropbox from the microSD card instead of just the phone storage?
I also store images on my micro sd card which is essential because the phone storage is too small. However I notice that Dropbox is not automatically uploadeding these images. I'd love to know what suggestions there are for fixing this?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!