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Forum Discussion
Can't see my photos when logging in my iPhone
Hello
I have a major concern. I switched over to my iPhone and logged into my Dropbox. Ever since i logged in on my iPhone there are no photos that I had from the last ten years under my account. I am devastated because all of my child’s baby photos were on there. Please help 😣
- Mark
Super User II
You have almost certainly logged in to a second account.
Check on the old device the email and password used.
And confirm it by going to www.dropbox.com/account/security/devices on the new iPhone to see what has been connected and when - also www.dropbox.com/events
- The thing is that phone got stolen so I have no way to get into that phone. I only have one email so I know what the login would have been. Is there any other way around this?
- Mark
Have you looked on the website at the links to see if this is a new account?
If you only have one email search your emails for messages from Dropbox to help you find the account. Remember if you are with Google Danielle.Burnett@ and DanielleBurnett@ (for example) would be 1 account/email BUT here it would be 2.
