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I am using dropbox to back up my OnSong app files (song lyrics with chords above). I can see the song titles in dropbox but cannot open the files. I get a message that there is no app available to open the file (happens on both iPad or MacBook Pro). Directed to the Apple app store, but get message that there is no app that can open the files. Ideas?
Jay
Community Moderator @ Dropbox
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Hannah
Community Moderator @ Dropbox
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Hannah: Here is the shot when I try to open the first song listed (below), the second is when I go to the Apple app store to find the app (above). Hope this helps, and thank you. Jack
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Jay: I did not specify, but files (songs) backed up in dropbox won't open of iPad or iPhone. Thanks, Jack
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Jay: Dropbox is one of the alternatives to back up files from within the OnSong app.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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To open files with .onsong as the file format you need that software installing on the devices.
Dropbox's job is just to get the files to that device after that its up to each own devices software to do the rest
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