Can't get music from a shared folder

[eddief54]

I get music from a shared folder to make a set for services at church. I need to download it in a form that is compatable with my music stand app. I have been using drop box for years and just copied the file and pasted to my desktop so I could access it from there. When I try to do that as usual, it doesn't allow me to do that. Has something changed?  Is there another way to do the same thing? Please Help...

[Jay]

Hi @eddief54, thanks for bringing this to our attention.

You mentioned that you copied and pasted it across but it didn't allow that.

Could you clarify in more detail what you mean? Was there an error message? Did the file refuse to copy over? Does it play normally when in the Dropbox folder?

This will help me to assist further!