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Alias Folders

Alias Folders

paulpeterson
Explorer | Level 3

I had to re-sync Dropbox recently and when I sync the app on my iMac Dropbox creates locked alias folders for Desktop, Downloads and Documents. Do I have to wait for the files to sync and the localize the files from Desktop, Downloads and Documents?

 

I want these folders to be on my local computer not aliases that link to Dropbox

 

Screen Shot 2021-10-19 at 3.18.33 pm.png

19 Replies 19

paulpeterson
Explorer | Level 3

I don't see a Mac folder at all. Only what I shared with the screenshot

Hannah
Dropbox Staff
Hmm, can you please hover your mouse over the Dropbox icon in your menu bar, to check the sync status of the application?

Also, if you try enabling hidden files on your computer, do you perhaps see the folders then?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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paulpeterson
Explorer | Level 3

I now see this after seeing hidden folders but its missing the folder Mac (I have 2 x macs on Dropbox)

 

Screen Shot 2021-10-29 at 12.15.03 pm.png

Jay
Dropbox Staff
Thanks for the info, @paulpeterson. I'd recommend getting in contact with the support team directly for further assistance on why the other computer backup folder isn't visible.

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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paulpeterson
Explorer | Level 3

Thank you!

jusegur
New member | Level 2

@paulpeterson hey paul! did you ever get this figured out? I am having the same exact problem and I cannot seem to figure out how to solve it yet

Rich
Super User II

@jusegur wrote:

I am having the same exact problem and I cannot seem to figure out how to solve it yet


What, exactly,, is the problem you're having? This topic refers to an older version of the Backup feature. The current Backup works differently.

jusegur
New member | Level 2

somehow my three main folders (desktop, documents and downloads) that used to live locally on my user macbook laptop were turned into aliases/locked folders folders by dropbox. Those folders now seem to live in Dropbox making my local folders aliases or shortcuts to the original folders that now have been hijacked by dropbox to live in the dropbox account. I do not want that. It's the same exact thing Paul mentioned in his first post. Now i'm trying to figure out how to undo this mess because I don't even use Dropbox or have paid for it ever. Not sure how this happened. 

jusegur
New member | Level 2

Screenshot 2024-09-25 at 5.24.54 PM.png

Walter
Dropbox Staff

Hey @jusegur - thanks for the additional information and the screenshot too.

 

It sounds like you enabled the Dropbox Backup feature at some point. Have you tried disabling it via the app's preferences by any chance?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    jusegur New member | Level 2
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