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Forum Discussion

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 months ago
    eaglesonpeter wrote:

    I upgraded to dropbox plus & have my receipt number etc. but my storage has not upgraded to 2TB

    When did you upgrade? What payment method did you use (just the type, not the details)? And do you see the transaction listed on this page?

    • eaglesonpeter's avatar
      eaglesonpeter
      Helpful | Level 5
      4 months ago
      Hi, I paid by bank card today and can see both the invoice and receipt
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        Hi there eaglesonpeter - thanks for the clarification.

         

        May we reach out via email to have a further look internally? 

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