We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Dropbox this is absurd - I am a loyal customer for many years - on the top package!
15TB's is simply not enough for my video business. Who ever thought it would be enough is simply out of touch with reality.
So I can add space huh? In Australia you want to charge me a ridiculous $15.40 per month for each extra TB? I have just shy of 30TB's in my account, which was previously included in my 'all the space I need ' plan. So that means to get the same service I already had - I would now have to spend AU$231 per month. That is $100 more than I currently pay per month for the first 15TB!!!! HOW ABSURD!!!
As you have it setup now I would be better off having 2 business accounts than adding storage? Whoever came up with this needs to be fired. I just don't understand why you are treating us so poorly. Is it that you want actual us pro users to go away and find someone else? Why not just have a reasonable expansion pricing?
To clarify - Previously AU$130 = unlimited storage - We used 30TB's
Under the new regime, the cost for the same amount fo storage would be AU$135 + AU$231 = AU$366 per month.
So the same service is now 3 TIMES THE COST!
And that is only to house our existing data with no scope for future expansion.
How can you possibly justify this?
