We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Dropbox for Business
Quota
Storage
Storage space
trafficjamstudio's avatar
trafficjamstudio
Explorer | Level 4

We have a modest 34TB - we ran out of space today and have been told by DB support that we should try deleting files, or we can upgrade to enterprise - I did not bother to ask how much. So the solution to our storage issues, recommended by our chosen cloud storage solution, is to delete our files? Brilliant. 

 

I do feel for them if they have been hit hard by mining, but surely they will end up losing lots of customers?

 

Has anyone considered using BOX? We need to find an alternative solution quickly. We already have google drive, but I find the uploads t be throttled so it takes too long to deliver the images to our clients. 

Eldon McGuinness's avatar
Eldon McGuinness
Collaborator | Level 9
2 years ago
Box does throttling as well, the limit is on a per seat basis and around 1 TB of bandwidth a month on the business license.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!