No additional space on Business Advanced

Would love to know where everyone stands with their total storage and what they use it for.  

We are a media company, so 150 TB is pretty solid actual usage.  We shoot film in 6k and 12k and single projects usually run 10TB or more. We are constantly sharing data between clients, each other and needing access while traveling so DB Advanced was a perfect tool for our business for a number of years.  We could trim that 150TB a little, but I dont feel like thats a crazy amount.  Their calculations on 15TB being fine for tons of documents at 7500 hours of "video" is calculating it off HD video... not 4k or 6k like we (and the rest of the industry) has been shooting and delivering in for 8+ years.  15TB would hold all of about 20 hours of 6K video.... Come-On Dropbox.  Dont make all of us suffer because a few users are using thousands of TB or PB of data with mining etc... 

I have personally helped sign up dozens of people since dropbox launched and I was a first-year account holder, pretty bad way to treat long-term and VERY loyal customers who have built businesses around your products and have SIGNED CONTRACTS with you that you are choosing to not honor. 

Anyone else in a similar boat? 

Our company has a hot storage pool of almost 300TB currently, we also have a cold storage pool of almost 600TB. Most of the people that we consult with have 100TB or more of storage. I have migrated all of them, including our business to either a colocation- or local-hosting type situation. Dropbox thinks very highly of their toolset and honestly it is just not worth it for us nor any of our customers. Perhaps some people find it useful and worth the investment, but not us.

eBay has TONS of used enterprise storage devices. Plenty that won't break the bank and and can be configured how you want it. Install whatever OS you want in it and throw a 10gb SFP card in it, for example;

https://www.ebay.com/itm/154728911136?var=454821194443

Eldon McGuinness  - What have you been migrating to?  We have QNAP NAS/DAS systems in our offices but for such a small company its hard for us to keep up with getting everything to always sync and DB has always just been a good solution for us for a number of reasons.  The ability to selectively sync to our local machines (media company here, 12k video files are really much easier to edit via DAS or our editing computer's hard drive) so we would sync the current project down, then sync it back up - and then could do the same to share between editors in different locations etc and occasionally with clients. 

Still trying to decide how to respond... hoping Dropbox will do the right thing if there is enough press.  It is a good fit for the same reasons - remote editing, upload sources, download remotely for work, then archive online until revisions are needed.  We eventually put older projects on hard drives locally and remove from Dropbox, but file sizes and project files are much larger than they used to be.  Very, very disappointing.

I will soon be evaluating local storage options. I imagine that we will ultimately find a solution that allows more control and customization than Dropbox anyway. And never suffer throttling again.  We'll have some time spend managing it, but Dropbox and its arrogance is history.  Hopefully the media gets into this and talks about their false advertising, bait-n-switch, unethical ... and possibly illegal behavior.  

Yes, the posts keep moving… and the thread is difficult to find.  Why?  It seems like they are moving things around or obscuring this thread…

Our organisation has been using 45 TB of dropbox storage already before this policy was changed. I am using Dropbox Business Advances since 2019. I paid for the number of users and I had unlimited storage. As of Oct 2023, we utilised 45 TB of storage based on the earlier plan and policy offered to me. 

I reached out to DB customer service and none of them seem to give me any solution. 

The fact is there was a commitment that was given to us when before and we have been using Dropbox based on that. Now there is a change in DB's policy.  We understand that and are okay with paying for any additional storage we need. But asking us to pay for the already used space of 45 TB is not good. 

What happened to DB's earlier commitment to ‘use as much space as you need’ policy which was given to us earlier?

We have a modest 34TB - we ran out of space today and have been told by DB support that we should try deleting files, or we can upgrade to enterprise - I did not bother to ask how much. So the solution to our storage issues, recommended by our chosen cloud storage solution, is to delete our files? Brilliant. 

I do feel for them if they have been hit hard by mining, but surely they will end up losing lots of customers?

Has anyone considered using BOX? We need to find an alternative solution quickly. We already have google drive, but I find the uploads t be throttled so it takes too long to deliver the images to our clients.