We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Niitr0
Experienced | Level 12
cgi_ltd hello , be careful the speed with box.com is very bad, I don't know if it comes from rclone and chunker, but people are starting to complain, the upload speed is much better on dropbox
jonsno
2 years agoExplorer | Level 4
What happens if someone who has more than 35 TB/license brings the usage to under that limit. For e.g. if someone has 500 TB of data with 3 users but they delete 400 TB of that. Now there is only 100 TB left which is under the 35x3 = 105TB of limit. Even though the account is provisioned for 500TB will they be able to keep 100TB for 5 years at the current price?
- VM Khan2 years agoHelpful | Level 6
Hi,
Today I requested a refund from dropbox.
I have decided to go back to google workspace. Where I have been upgraded to 15TB pool/user. and upgrade 5TB pool/user after 90 days.
I finished the NAS storage system, and used google workspace.I don't have any reason to stay at Dropbox. Where I spend too much time coding the API to store my data, the server to run the code to transfer the data. (Over 180TB)
I stayed because I expected them to provide at least 35 TB pool/user. But that did not happen.
Goodbye everyone, I'll go first.- Roltec2 years agoExplorer | Level 4
So 15 TB it is. And forget about getting or keeping 35 TB per license (user). So now those that have hundreds of TB's with Dropbox will be forced to either pay hundreds or thousands per month or just leave.
Think about it. $90 month * 12 months is already $1080 a year. If you buy 6 18TB drives for $180 each from serverpartdeals for example, that gives you 5 drives at 18TB of space and a parity drive, so 90TB of space for the same $1080. Difference is, you don't pay this every single month like you will be doing with dropbox and you will have yourself MORE space than what they are going to be leaving everyone with.
For those with the space, find an enclosure or use an existing one and start Unraid as a VM. Get a cheap sata riser card and now you have a NAS! At least this is the route I believe I am going with within the next month or two.
I do not see myself keeping 30TB I was stopped at with Dropbox just to keep paying $90/month. Absolutely not worth it anymore.
- cgi_ltd2 years agoCollaborator | Level 10This is true about hosting your own data vs paying the cloud to store it. Benefit of the cloud is no maintenance and fast access to your data. Even with the Google crackdown, I am going BACK to Google. With 5 users @ 20/user/month = $100/mo. You get 25TB, and when you get to 80% of 25TB you can request more, they allocate an additonal 5tb per user, every 90 days.So if you already have an account that's full, you can add the extra users and get 50TB instantly. Then 90 days later you can get 25tb more, now your at 75TB. So while slow, Google will eventually give you the space you need if your patient. You can also increase the amount of space you get by adding more users.
- Eldon McGuinness2 years agoCollaborator | Level 9
I just wanted to post here what I have been able to find out thus far, in the event that it could help another IT administrator who is having the same issue connecting with someone at Dropbox that can offer more than wait and see in November. I spent a good amount of time of the past week trying to get a firm answer on what will be coming and...there is not one to be had, even at the corporate level. That being said, there are two major options being explored, at least from what I was able to find with my contacts with Dropbox. Once the 1- and 5-year marks are hit, based on your storage consumption levels per license, you will be given two options:
- You will be able to "negotiate" a rate at which the bulk of your data will be stored, this means anything past the 5TB per license will be assessed a "negotiated" fee per month. The negotiated rate will be based VERY closely to the current rate of $10/TB/month but will vary based on the age of the account, number of seats, and amount of usage.
- There will be a "negotiated" period where your data will be retained at a slightly elevated cost, this option is really to help those who are using the service and want to migrate to another provider. The cost will again be dependent on the above factors and will not be indefinite. There are talks of this being read-only, just as Google has recently done, but this is not a firm decision.
This in mind, I will suggest to all the actual businesses out there, which are using this service, to consider very carefully your IT mix and see if a possible increase is going to hit your company in a way that is unacceptable with your financial situation or is incongruent with your goals. While I cannot tell you what "negotiated" will be for you, I can tell you for a majority of those I consult with it will not be in their interest to keep using Dropbox. However, only you will be able to make that determination when the time comes.
On a side note, if you have a large number of users on a single account, we are talking 50 or more, you might want to consider the enterprise solutions, however, they are also scrutinizing new groups coming in as well. The larger you group and the lower your estimated use per seat is, the less hoops you will have to jump through, but again, this is all going to be up to you as to what you feel is an acceptable price for what Dropbox has to offer.
This is all that I have been able to garner from Dropbox at this time, however, it is enough for me and those I consult with to make decisions for our particular use cases going forward.
- Niitr02 years agoExperienced | Level 12To do this, dropbox will end up with zero customers
- You will be able to "negotiate" a rate at which the bulk of your data will be stored, this means anything past the 5TB per license will be assessed a "negotiated" fee per month. The negotiated rate will be based VERY closely to the current rate of $10/TB/month but will vary based on the age of the account, number of seats, and amount of usage.
- Nigelbb2 years agoHelpful | Level 5
VM Khan you say you have been upgraded to 15TB pool/user. How was that done? Have you been upgraded an extra 5TB pool/user after 90 days?
I have 115TB on Google Drive with five users. Originally I had 25TB (5TBx5) of storage allocated & when I asked for more storage they gave me another 5TB per user so I now have 50TB in total but I cannot request more storage until 28th October when 90 days has elapsed since my last request for more storage. If Google will give me another 25TB on 28th October then another 25TB ninety days later then another 25TB ninety days after that & another 25TB ninety days after that then I too would stay with Google Workspace as while I have 115TB my extra storage required going forward will likely be at most an extra 5TB per year.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!