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Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Dropbox for Business
Quota
Storage
Storage space
dinosm's avatar
dinosm
Helpful | Level 5

DBXCommunityHello, it is not quite true that you can still request more storage. The storage increase has been locked to 1TB per running 30 day period, as chat support has told me. I was given 1TB extra on the 12th August, and all I am told is I can only have 1 more TB on the 12th September. Is that right or should support be giving me the space I am requesting?

Niitr0's avatar
Niitr0
Experienced | Level 12
2 years ago

it's real, until November, after that, we'll have to see because dropbox must contact us to find out what will happen next

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