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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
DBXCommunity
Community Manager
Community ManagerHi Eldon McGuinness,
For accounts with 35TB/license or more, Dropbox will reach out to those users to discuss a range of options for meeting their storage needs. In other words, we will provide options to users via individual outreach.
I do not yet have information on how our storage policy for existing Advanced accounts may change after 5 years given the extended time frame. I will provide an update when I know more.
DBXCommunity Thanks for the reply, but unfortunately, in a professional environment, this type of uncertainty is just not acceptable. Nothing personal of course, but I think those of us who have been waiting for quite a while for a resolution/update on this should be able to get more information sooner rather than later. It is impossible to run a business that relies on storage and its availability when your storage provider is being cagey and unclear as to what the future holds.
Is it possible to get a general idea as to the options that are available to both parties? I do realize that there will be customization for different accounts based on needs and budgets, but the idea of "wait and see" for any information at all is just too much when it comes to this business sector. Data is far too valuable and important to have it sitting on the precarious edge of wait and see.
I hope you can understand where your customers are coming from and the impatience that is stemming from this enduring issue.
HWG-1 Apparently not.
DBXCommunity Can we then add storage as we all want by being charged €10/to with the limit of 1 pb that's right, I understand?
- Sooooo I've one year to increase my internal storage solution, got it.
