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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Hey @DBXCommunity,
Let's say I have 300 TB of total quota on my Dropbox Advanced plan right now, with 3 licenses.
Can you please explain what changes will happen?
To my understanding, I fall under the > 35 TB/license bracket so:
- I will only get 5 TB more next year. So basically my quota will become 305 TB.
- To increase storage further up to 1 PB, I have to pay $10/month for 1 TB or add licenses for 5 TB.
What I don't know for sure is if after 1 year will I drop down to 5 TB/license? It is not clear based on the blog announcement whether the 5 TB increase is for one year or if my existing quota is valid for one more year. I hope it's not the case that I will lose my storage and you're applying this change retroactively.
Thank you.
