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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
I just received this as well....I think they maybe caught onto rclone ?? Weird how we both get this message on the same day. I did email the people it told me to on the e-mail regarding our usage ( they said we had too much upload traffic and are taking additional throttling actions against our account ). They also stated that another plan would solve our problem, but unknown which might work right now. Our team got to 150TB before the ax came down. Everything is done with tickets, so now it's a waiting game to see what they suggest, as I tried to explain its because we are switching cloud providers..once they data is their, the traffic would stop....
My remote Works since today back to normal.
cgi_ltd wrote:
I just received this as well....I think they maybe caught onto rclone ?? Weird how we both get this message on the same day. I did email the people it told me to on the e-mail regarding our usage ( they said we had too much upload traffic and are taking additional throttling actions against our account ). They also stated that another plan would solve our problem, but unknown which might work right now. Our team got to 150TB before the ax came down. Everything is done with tickets, so now it's a waiting game to see what they suggest, as I tried to explain its because we are switching cloud providers..once they data is their, the traffic would stop....
Can someone confirm that with the 1 1/2 - 2 months for 1 TB by Dropbox? That what the Support wrote to me today. Or is that only for me.
- Your box remote is working for uploads? No more api issues?
Yes. Until now no Problems with Upload. No Warnigs no Error's. 👍
Did you e-mail the fairusagepolicy e-mail? I did, but have not received a response yet.
Yeah i have become this Mail.
- What does that mean? Lol
I have write a Mail for an exception. Doesn't belong here either.
- Let me know if you get a reply. I replied almost instantly and haven't heard anything yet
- it's 1 tb per month, or so it has changed again...
- It's been 1TB month for over a month now. Before that it was 10TB/week. Before that, it was as much as you asked for. People who joined early were lucky enough to get all the space they needed, even some over 1PB, before they hit the brakes on everyone. If you already had the storage issued to you before the cutoff, you get to keep it.
- I know, but I see messages "1 to every two months", I don't understand
