We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
2 years ago

No additional space on Business Advanced

Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Dropbox for Business
Quota
Storage
Storage space
OfficeInCT's avatar
OfficeInCT
Collaborator | Level 9

Ran into it yesterday at our office as well. So far no solutions from Dropbox than the other ones mentioned here. Supposedly, we can get an additional 1TB a month, so September 8th we'll theoretically get another 1TB, but that is not a solution and is not what we have all paid for. 

Gospeljohn001's avatar
Gospeljohn001
Helpful | Level 6
2 years ago
This really is something that's made for a class action lawsuit. Too bad it won't really benefit all of us in the short term. Maybe a small coupon is in our futures.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!