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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Same here!
I cant believe this. ran into this mid-day yesterday and it shut down our company for the rest of the day. they allocated an additional 1 TB but we were 1.5TB over somehow with no alerts or messaging. after dealing with 3 different support people the only thing that could resolve it was to DELETE STUFF FROM OUR ACCOUNT. this is absolutely ridiculous. There is nothing posted publicly about this or the status page. Another instance of Dropbox just being a black box with no communication and broken promises.
Ran into it yesterday at our office as well. So far no solutions from Dropbox than the other ones mentioned here. Supposedly, we can get an additional 1TB a month, so September 8th we'll theoretically get another 1TB, but that is not a solution and is not what we have all paid for.
- This really is something that's made for a class action lawsuit. Too bad it won't really benefit all of us in the short term. Maybe a small coupon is in our futures.
