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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Adding my voice and frustration to the mix.
I won't be eligible for another 1tb for a month - and I've already hit my max at 44tb.
Dropbox support's solution was to offer a refund to cancel my service. What a bunch of idiots.
I have just encountered this. I was paying £8.99/month for 2TB of storage with Dropbox Plus. I 'upgraded' to 3 users on Dropbox Advanced for £77.40 & was initially given 3TB. I then asked for more & was given another 1TB bringing my quota up to 4TB. I was told that I could request another 1TB in one month. This is totally unacceptable. This is not "As much space as needed" this is very far from it & totally crazy to offer Dropbox Advanced for 8x the price of Dropbox Plus but for only 2x the storage. To even get to 8x the storage space of Dropbox Plus would take another year of increases of 1TB/month.
Dropbox are lying & not providing the service that you contract for.
