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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Love your response, it's a respectable, problem-solving attitude.
Say something that some people don't like to hear. I hold Google business plans from way back and store some of the information we need for our company, not a bad amount of data.
After Google changed their policy, I became one of the waves in the migration to Dropbox wave.
I'm not ashamed of it because I went through the whole process in a reasonable manner, made my requirements known to my support team, requested space, and expected a good data transfer result.
Now Dropbox is tight on storage space, which I believe is an inevitable consequence of the influx of users after one of the competitors announced a change in policy.
I understand this, I just hope that this can be handled in a reasonable manner - for example, how long will it take for Dropbox to perform an unanticipated expansion, and is there a reasonable timeline and node for this?
Or, if Dropbox feels that the unlimited space policy should be changed - that there's a fee to get more or whatever - that should be communicated to users in a more clear and unambiguous manner.
Rather than continually cutting back on the amount available per request, this is not a reasonable and predictable solution for users.
Finally, I have to seriously refute what "Tomato", the user, said. This is just spreading a worthless fear and trying to treat all users with unlimited space packages as a kind of storage locusts, which is a meaningless assumption and insulting, and I think it is completely wrong.
Dropbox is a cloud storage company. The core of their business is storing files for people/companies.
When someone subscribes to a cloud storage service they expect reliability and privacy.
It really shouldn't matter if one stores SQL databases, massive DNG files from their holidays or their favourite movies.
As long as Dropbox users aren't sharing files they shouldn't share (i.e: files with copyright) it shouldn't matter if user A stores media type X, Y or Z.
I'm not too mad about them making only small storage increases as long as it's a temporary measure, but I understand that this could be a big issue for those whose business heavily rely on Dropbox backups.
Dropbox advertise that you can get as much storage as you need and for weeks that hasn't been the case and we don't know when things will go back to normal. This type of practice doesn't look good on them really.
When someone subscribes to a cloud storage service they expect reliability and privacy.
It really shouldn't matter if one stores SQL databases, massive DNG files from their holidays or their favourite movies.
As long as Dropbox users aren't sharing files they shouldn't share (i.e: files with copyright) it shouldn't matter if user A stores media type X, Y or Z.
I'm not too mad about them making only small storage increases as long as it's a temporary measure, but I understand that this could be a big issue for those whose business heavily rely on Dropbox backups.
Dropbox advertise that you can get as much storage as you need and for weeks that hasn't been the case and we don't know when things will go back to normal. This type of practice doesn't look good on them really.
