We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
ggtello
2 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
Eldon McGuinness
Collaborator | Level 9
As an IT administrator with substantial experience using Dropbox both as a business owner and as a consultant for various companies, I feel compelled to address certain misconceptions that have been circulating in this forum.
First and foremost, I would like to clarify that Dropbox was indeed purpose-built as a cloud-based storage solution, contrary to some statements made here. Its fundamental function is to enable users to securely store, access, and share files and data across devices seamlessly. While discussions about other features, such as Plex integration, might arise, my focus remains on highlighting Dropbox's core identity as a storage service. Recent adjustments to the service's growth rate limitations have indeed impacted regular businesses, including my own and those of my clients. It is crucial to acknowledge that these changes have raised concerns and introduced challenges for enterprises relying on Dropbox for their data backup and storage requirements.
For instance, complying with the new growth rate restrictions compelled me to modify offsite backup schedules to ensure compliance with the allowed limits. This was previously not an issue, leading to additional work both for myself and the companies I support. Furthermore, I am aware of numerous website owners who heavily depend on Dropbox accounts for backing up their snapshots. Unfortunately, they too have been adversely affected by these changes, causing difficulties in maintaining Dropbox as their primary backup solution.
While I cannot delve into the intricacies of Plex-related matters, as I have no idea how/why it is causing an issue, I can state that the changes to Dropbox's growth rate have tangibly impacted daily business operations. It is disconcerting to observe that some individuals in this forum are engaging in harassment towards other users, regardless of their specific use cases. As a paying business customer, I hope Dropbox will take necessary actions to steer the conversation towards a more constructive and respectful direction.
I urge all participants in this post, and those related, to exercise self-control and practice moderation in their discussions. It is essential to recognize that this issue affects a considerable number of users, many of whom are legitimate businesses. Let us approach the matter with understanding and empathy, fostering a productive environment to find solutions that benefit the entire community.
Edit by Moderator: Emphasis mine.
pete_
2 years agoHelpful | Level 6
latest info from dropbox support regarding the new space packs: Space packs will be available from tomorrow.
no hints or details on the planned price points so far.
- Shamrock222 years agoHelpful | Level 7
As i said earlier i don‘t believe in those ‚space packs‘.
This sounds like the idea of a reddit-Troll not of a business operative.
And if this is real this will take some time they need to change their TOS with their lawyers, they need to send out new contracts to their business clients. How much will it be? 1/2 Million companies? This is an expensive idea and task.
I really don‘t believe that you can unilaterally change business contracts as you like without repercussions.
I am not US-American but from my experience with these kind of things this could become very expensive for Dropbox.
Afaik in US-American trade law you can even sue for prevented profits.
Also the question is open that couple Users for the same money with the same contract get more out of Dropbox-Business-Advanced as others.
Even this is critical in law. You cannot easily treat customers with the same contracts in a different way.
Some companies got 1000TB, some don’t even get 1TB as i saw today.
Also Dropbox Stock is still going up even tho this thread is public and the problem made it onto reddit.
When they announce that they will make all higher business contracts invalid people will sell their stocks in anticipation.
All my experience in this field tells me that there won‘t be any major structural change.
Maybe temporally, this is realistic, as we have it now.
And if they really do it and pull all the contracts the shareholders will be _very angry_ and basically the CEO can say goodbye then.
I don‘t think this will escalate in such a way. - HWG-12 years agoCollaborator | Level 10Is there anything new ? I hope dropbox give us more Space than 1000 GB Monthly. 12 TB on the Year is not acceptable for us and this abo.I have 2024 by use fiber with min 1 Gbit Up and Down. And from then on, I no longer need dropbox and i host all of our servers.Dropbox is no longer usable for us with this Limits.
- yossarian822 years agoHelpful | Level 6
Unfortunately still no news regarding these Space packs. Anyone got any news regarding when they will be announced?
- Rootax2 years agoHelpful | Level 7It makes no sense anyway. Giving more money create some space out of thin air ? We're all already paying. I get the lack of space during the big gdrive migration. But don't put the new storage capacity behind another paywall...
- stojakovic2 years agoExplorer | Level 4
Now they are happy to give 1TB after 30 days...
It is simply not acceptable - do they care our business impacts caused by this? Are they serious about their business?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!