cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

It says my storage is full. I spent two hours deleting most of my files and there was no change!

It says my storage is full. I spent two hours deleting most of my files and there was no change!

PZ12
New member | Level 2

WHY is there no customer support number?  I am paying for basic service and it says my storage is full. I spent two hours deleting most of my files and there was no change!  Why is that?  THX!

1 Reply 1

Mark
Super User II

There is no phone support - it is available for Business users but is outbound only. 

 

www.dropbox.com/support is how to get support with all the options available to you. 

 

My guess is did you check www.dropbox.com/backups ?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?