I get notifications to upgrade my dropbox because it is full, but i see that i have space

ahmed mosly

I am not sure how to see the utilization of my 3TB? it shows that I am only utilizing 72MB, but i get notifications that I am exceeding the capacity!!

Mark

Two things to check 🙂

Are you sure its Dropbox giving that message and not your computer hard drive?

Secondly check to see if you've accidentally set up backups: www.dropbox.com/backups which also use quota

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Nancy

Hey @ahmed mosly! Hope it's alright, if I jump in.

You can also double check your Dropbox usage on this page.

If everything looks alright there, and you've also checked Mark's suggestion, can you send me a screenshot of the notifications you keep getting? I can have a look, as well.

Nancy
Community Moderator @ Dropbox
dropbox.com/support

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DBX_Pedro

Hi @ahmed mosly ,

Thanks for reaching out.

We've passed your feedback onto the team which is investigating this.

We'll update you as soon as we have information we can share.

DBX_Pedro

Hi @ahmed mosly,

We received information that this issue has been resolved. Is everything on your side back to normal?

Apologies for any inconvenience caused, and if you need any further help, please don't hesitate to let us know.

I get notifications to upgrade my dropbox because it is full, but i see that i have space

I get notifications to upgrade my dropbox because it is full, but i see that i have space

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