We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

ahmed mosly's avatar
ahmed mosly
New member | Level 2
3 months ago

I get notifications to upgrade my dropbox because it is full, but i see that i have space

I am not sure how to see the utilization of my 3TB? it shows that I am only utilizing 72MB, but i get notifications that I am exceeding the capacity!!
Notifications
Storage space
DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager

Hi ahmed mosly   ,

 

Thanks for reaching out.

 

We've passed your feedback onto the team which is investigating this.

 

We'll update you as soon as we have information we can share.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 months ago

Hi @ahmed mosly,

 

We received information that this issue has been resolved. Is everything on your side back to normal?  

 

Apologies for any inconvenience caused, and if you need any further help, please don't hesitate to let us know.  

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!