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Forum Discussion

Dolphinka's avatar
Dolphinka
New member | Level 2
3 months ago

I cannot find 5.6GB worth of files/folders that Dropbox says I have in my account

I have a basic dropbox with access to 4.8GB (collected through promotion over the years). Looking at all my dropbox folders and files including those shared with me, I hadrly have 2GB worth of files....
Dropbox Backup
Quota
Storage space
  • Dolphinka's avatar
    Dolphinka
    3 months ago

    Found the issue, i had external drives backup turned on! cleared that and all works now:)

     

Dolphinka's avatar
Dolphinka
New member | Level 2

Found the issue, i had external drives backup turned on! cleared that and all works now:)

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi @Dolphinka, thanks for contacting us.

 

I'm glad to hear you were able to locate what was taking up the quota on your account.

 

If you have any further queries, feel free to message back.

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