Storage Space
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I've unshared many folders, permanently deleted lots of files but dropbox still reports that it is full. How can I free up space? I've already followed dropbox instructions with no results
I ultimately left DropBox and switched to sync.com.... Spent too much energy trying to get down to the limit without seeing reductions in space used and got tired of the constant haranging to "upgrade"
Dropbox won't even let me open to delete files and open space. Only option it gives me is to start paying.
??
Walter
Community Moderator @ Dropbox
dropbox.com/support
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My Dropbox was at only 60% full when a system crash required me to do a factory reset on my phone (which also has Dropbox installed). As the phone came back up after the reset, it started uploading file after file, until the Dropbox storage was totally full. Is there any way I can delete just the duplicates that were re-uploaded after the factory reset? Thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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I've been trying to transfer DropBox files back to my computer desktop--so I don't accidentally lose them before I delete them from DropBox. But it's not working. How can I transfer those files?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Just delete the files or save them on another computer.
Sometimes you dont even have to delete them permanently
Having the same problem on a basic account, with Dropbox showing exactly the same size (5.76gb of 5.5) as before deletions (700+ files), before clearing cache, and before signing in and out multiple times. None of the remedies listed in this forum have made a difference.
Is there a time schedule Dropbox follows before updating its records (it's been 23 days since I started getting notices that my account was full and need to upgrade)?
The number of queries about this confirms there is a significant issue.
Thanks,
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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